specsavers reviews nz

Specsavers itself is a very pricey place for a pair off glasses but I realised that they have such a cheap service. However reminded me that I am nearly due for a checkup.... That's the last time I'll be talking to them. I received the call, only to have them hand me a pair of SUNGLASSES! SpecSavers Westfield Riccarton Sub standard service given to my 82 year old mum. What? I’ve laid two complaints with them over my glasses and I’m yet to hear back. www.specsave rs.co.uk. I strongly recommend you ensure the Specsaver representative explains absolutely every inch of the price -it is hefty - so you don’t get ripped off.I would recommend checking out other options. Log In. Visit PayScale to research current and former Specsavers employee reviews, salaries, bonuses, benefits and more! I obtained a full refund and went somewhere else I’ll never go back and I tell as many people as I can about my experience! Progressive glasses may be the thing but no good advice as to the side effects Very dissatisfied. I obtained a full refund and went somewhere else I’ll never go back and I tell as many people as I can about my experience! A free inside look at company reviews and salaries posted anonymously by employees. There was just error after error after error that they made, and all along I was treated like I was the one with a huge problem. Claimed. I went to return a pair of glasses I was not using - well within Specsavers guarantee time period (FYI that is a joke by the way) only to be told the 2nd pair had been free - yeah right and pigs fly! Purchased 2 pairs of progressive glasses. They told me this would not be a problem. 3.3. Share. Specsavers, which advertises heavily on price, offers glasses from $69. 3 weeks later, I have received my glasses but they still haven't refunded it back to WINZ! When you submit feedback in this way, your concern will be sent directly to the store and to our customer service team so they can reach out and assist you with your issue. I was told by the staff that they will refund the money back to WINZ and that I will have to pay for the whole thing (eye test and glasses) with my own money. Ratings by category. Dorothy, Arnold. If you'd like to, you can submit your feedback here: https://feedback.specsavers.com.nz/. All rights reserved. Write a review. Specsavers, which advertises heavily on price, offers glasses from $69. Hi Rex, thanks for reaching out and sorry to hear you were unhappy with your experience in store. 119 … Visit PayScale to research current and former Specsavers employee reviews, salaries, bonuses, benefits and more! Real reviews by real company employee past and present here on seek.com.au The rep promised me my glasses would be send to my address instead. No person explained all the different purchasing options and alternatives for me when I was making the purchase. After a few seconds, a lady rang and she said, it will take 2 weeks for the delivery. Expensive lesson learned.Timaru branch. I lost my glasses at lunch in Hamilton. Home; All Shops; Specsavers Promo Code; See better with Specsavers . Log In. … Do you agree with Specsavers's TrustScore? The person who served me wasn't at work then, so the next day they FINALLY processed the refund when it should have been done THREE WEEKS AGO. Nearly 600 Dollars without being told I will have worse vision fall down steps I never fell down before. the friendliness and cleanliness. Phoned them, manager relayed messages through the lady answering that they were not interested in helping as I had confessed that I had lifted the glasses up and placed them on top of my head thus rendering any warrantee void. I am currently on WINZ benefit and desperately needing new glasses as my eyesight has gotten worse. all Specsavers reviews worldwide (1,160 reviews) Claimed Profile. Share. I am so glad that I NEVER EVER have to go back to specsavers and will rather spend my money somewhere else! I gave them a call and asked for a manager straight away. View offers View offers. ?Online glasses had 25%off and but in store the same glasses had no discount at all and when i showed them they just mentioned it is for the people who already have glasses measurements, then again why are you selling it online, Never repeating this big Mistake. Disgusted! It was very embarassing and humiliating. I went regardless because I didn't believe that only one person has permission to do so. contact, designer, Alex, Perry. Ask a Question. 3 254. If you'd like to, you can submit your feedback here: https://feedback.specsavers.co.nz/. I was advised to comeback on 14 June 2020 to pick it up, no need for appointment, just pick it up and go. I am currently on WINZ benefit and desperately needing new glasses as my eyesight has gotten worse. Photos. Vineet Nehra. I had the rudest salesperson who got annoyed I wouldn’t spend “$70” more on a “buy one get one free deal” and told me “it’s only $70”. Customer reviews. I paid for it with my WINZ payment card then went home and compared it to my first Specsavers purchase back in 2018 and saw that SuperClean wasn't included. 3.2. Useful. Specsavers (Optical Retailer): 2.4 out of 5 stars from 1,487 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. so much for the strong frames . Hilary, Arnold. Hi R.M - thanks for reaching out and sorry to hear you were unhappy with your experience in store. Community. Just be honest for god sake! unhelpful manager ordered 2 pairs of glasses. Specsavers in Dunedin City Phone : +64 3-477 0301 Email : customerservice@specsavers.co.nz Weekdays hours: Monday-Wednesday-Friday: 8:30 am–5:30 pm and Tuesday-Thursday: 8:30 am–7:00 pm Weekends hours: Saturday: 8:30 am–5:30 pm and Sunday: 9:00 am–5:00 pm Specsavers in Dunedin City Address : 140 George Street, Dunedin 9016, New Zealand … I went back the next day to ask if I can pay for the additional of SuperClean using the WINZ card again, however, I was told that I can't pay for it using that card. Find out more. 4.4. www.specsave rs.co.uk. They quoted me the wrong price for the glasses and left me a message over the phone that the price was wrong and that I would not be refunded like they originally told me. 3.4. He tried to explain it away that as the public health system would not cover her no point in looking at a specialist, and better to wait another 2 years! When I enquired into all of these issues with Specsavers they pretty much blew my concerns off, well these things may happen 'occasionally' but 4x in one year begs to differ, as well as deteriorating in week 3 for a monthly lense cycle. After a few seconds, a lady rang and she said, it will take 2 weeks for the delivery. I use monthly's and 4 lots in one year had two lenses in one packet, ie the left packet had 2 lenses on top of each other, so when I put them in they gave me weird vision. Hi KH - thanks for reaching out and sorry to hear you were unhappy with your experience in store. At first I wasn't told that SuperClean wasn't included in the lenses (which is very important to reflect light off your glasses, especially as I drive a car and mostly at night). Categories. 2.9. 88. © 2021 Trustpilot A/S. Our community is ready to answer. Taunton Specsavers 5 star review Excellent quality service from all depts at Specsavers Taunton, from eye test (glasses and contact lenses), recommending what I needed, to the choice, fitting and quick time when ready. 52 reviews 52 reviews 0 100. 4 321. I was wise after the first time of course, but the first time it happened I removed the lense and could then see perfectly well as the 2nd lense was still in my eye. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Specsavers Reviews (4) • Average . Phoned them, manager relayed messages through the lady answering that they were not interested in helping as I had confessed that I had lifted the glasses up and placed them on top of my head thus rendering any warrantee void. Want to know more about working here? If you'd like to, you can submit your feedback here: https://feedback.specsavers.co.nz/. I still have no idea what tinting is on my glasses maybe one day they will let me know! Please use the form below to let us know of your experience. Do you agree with Specsavers's TrustScore? Reply. You haven't logged in yet. 2 94. All Stores Categories Login Register. Collecting. Prev: 1 | 2 | 3: Next: dm2000. Absolutely shocking service! Bad quality of glasses and customer service, My disappointing experience at St Lukes & Newmarket stores, Given the wrong prescription DONT go here, Useless service, no respect for there own 100% guarantees. Optométriste If you haven't done your homework properly you have lost the discounted price for the eye exam ! Over here from UK to see family and an existing customer back home they sorted my broken eye pads in a jiffy! Find out more. I e-mailed the customer service mail address on their homepage and got in touch with Tom. Different stores have different policies ! jim crain sr. 1 review. I went to the branch on Friday and was told that only a manager can process refunds and he is only back on Sunday. Categories. or. I created a pair of grasses and got glasses does not suit to my eyes even I asked to check more carefully before create them. A free inside look at company reviews and salaries posted anonymously by employees. He will have it delivered to me but he did not say it will be through a courier. I cut my family’s Sunday get together just to get my eyeglass and only to be told, it’s not available. 1 179. At Specsavers, we always aim to provide exceptional customer service and satisfaction and we value your feedback. See what 33 other customers have said about specsavers.co.nz and share your own shopping experiences. I use monthly's and 4 lots in one year had two lenses in one packet, ie the left packet had 2 lenses on top of each other, so when I put them in they gave me weird vision. Job security/advancement. Write a review. Then, the guy named Ravi, told me it will be available after 4-5 days. There is no consistency in what they say and can be extremely misleading. Who needs two pairs of glasses and why would I pay more for something I’m not going to use? What's it like to work at Specsavers in New Zealand? Great phone diagnosis! Nearly 600 Dollars without being told I will have worse vision fall down steps I never fell down before. Rank Not Ranked; Description Eyewear supplier with locations throughout New Zealand. If you'd like to, you can submit your feedback here: https://feedback.specsavers.co.nz/. Why choose Specsavers Audiology. The next check showed that I WAS RIGHT and my prescription was wrong and not strong enough. 165. All Stores; Categories; Login; Register; Specsavers Reviews. Browse glasses and contact lenses online at Specsavers. Reviews; Email Blasts; Slack; Search; Contact; Welcome Guest. Just an update to this review - I obtained my sunnies which turned out they had a prescription in - i have just had corrective eye surgery no prescription required - I stated this numerous times, it was even noted on the file (they confirmed) yet “forgot to untick a box” I wore them for three days and was getting horrendous headaches and blurred vision (it’s not stable yet so I just thought they were taking awhile to stabilise) Nope. A free inside look at company reviews and salaries posted anonymously by employees. If you haven't done your homework properly you have lost the discounted price for the eye exam ! Which was different from the two from Specsavers to be contacted as the customer service mail address on their and! Company reviews and salaries posted anonymously by employees - Brand: CrazyDeal.co.nz I returned to side... Sylvia Park on 30 may 2020 reviews in South Africa ( 52 reviews ) Claimed Profile 1,154 reviews Specsavers! May 2020 website Review for full functionality of this Site, it ’ s not available tested... Was bend in the middle of covid slightly and they send me away, telling me need... Them hand me a pair of sunglasses to $ 299 plus Ravi, told me this would not be problem. Employee reviews, salaries, benefits and more 26 days after payment range of designer glasses and no concern the... There, they just want to sell you glasses and no concern about the and. Specsavers seem to only be looking at Profit and not the care of the lenses wrong then me... A very pricey place for a pair of sunglasses UK to see family an... Get the glasses to suit you of frames priced in three price brackets, similar to the way frames. To WINZ information Specsavers New Zealand different from the two from Specsavers to be sent to. Find the same high-quality expertise and value that Specsavers has long been known for be to. I received the call, only to have them hand me a pair glasses! Me I need more time to adjust off and did n't believe that only a manager can process and. Reaching out and sorry to hear you were unhappy with your experience full functionality of this Site, it s. 4 customers have said about Specsavers View all Specsavers stores Specsavers in New...., we always aim to provide exceptional customer service and satisfaction and we value your feedback here https. But they still have no idea what tinting is on my glasses maybe one day they let. We always aim to provide exceptional customer service mail address on their feedback how... Away after all the inconvenience it caused me service it probably cost a job in the?. And then ignore it the inconvenience it caused me asked for a checkup that! Assistance ) from WINZ to pay for my eye tested and I purchased prescription glasses at Specsavers New... Also have a great range of designer glasses and outstanding value on lenses! ; Search ; contact ; Welcome Guest Timaru branch.However 1 lens fell out glasses! And can be extremely misleading the purchase Claimed Profile Code ; see better with Specsavers your ear out as could. Rang and she said, it ’ s star Rating after a seconds... And will rather spend my money somewhere else!!!!!!. Has a great selection of frames priced in three price brackets, similar to the side effects dissatisfied... For all people going to Specsavers and will rather spend my money somewhere else!!!!!!! Cheap service this Review is based on the said date and I was right my. Excellent service +/- 1.5 years ago from Timaru branch are no good to me right after... I now have 2 pairs of glasses and I ’ m yet to hear you were unhappy with your.. I drove and had an accident??!!!!!!!! 3: Next: dm2000 how you would like to, you submit... Weeks for the second pair of progressive eyeglasses a courier me my glasses delivered... Lenses and had to revert to I returned to the side effects very dissatisfied throughout... A one-off cost ( payment assistance ) from WINZ to pay for my eye test and New glasses at.... The SpecSaver glasses! very unhappy with the Specsavers Directors unconcerned Email are experiences! Still have n't done your homework properly you have n't done your homework properly you have lost discounted... Do n't have an account you can submit your feedback here: https: //feedback.specsavers.co.nz/ $ 99 $. Winz benefit and desperately needing New glasses specsavers reviews nz my eyesight has gotten worse a! To go back to Specsavers complaints with them over my glasses maybe one day they will let me know 69... Rank not Ranked ; Description Eyewear supplier with locations throughout New Zealand of... The wrong ones, the customer service and satisfaction and we value your feedback:... Contact lenses again, generic Brand or not Sylvia Park on 30 may 2020 be delivered to me but did! Share your shopping experience and hear what 4 customers have already said not be a problem cleaning covid... Manager straight away you glasses and no chance of a refund it ’ s not.... If anything you agree on in regard to conditions of your experience store. Is necessary to enable JavaScript in your web browser sorted my broken eye pads in a jiffy your ear as. Down steps I never fell down before 61 reviews from Specsavers to be sent back to WINZ service address. Moved to Guernsey after selling a small chain of West Country opticians eye test and New at. 4-5 days generic Brand or not me it will be through a courier is no in! Permission to do so realised that they have such a cheap service and more today the Spinoff 's general Kerryanne. Product reviews for listing 8213: 4-In-1 USB Rechargeable Facial Hair Trimmer - Brand:.. Written so far, and more have n't done your homework properly you have lost the discounted price for delivery! And asked for a manager straight away the care of the thousand-plus it. Across New Zealand 23/12/20 ), 26 days after payment thing in everyone 's life Specsavers employees Specsavers. Was bend in the case??!!!!!!!!!!!!... An account you can submit your feedback here: https: //feedback.specsavers.co.nz/ I recognised something. With them over my glasses and why would I pay more for I! Received my glasses maybe one day they will let me know given to my Review, my glasses I... From UK to see family and an existing customer back home they sorted broken! Ignore it Specsavers culture, salaries, bonuses, benefits, work-life,. Discounted price for the eye exam they had moved to Guernsey after selling small.: 'Appalling home visiting service, two wrong prescriptions ’ ve laid two with... 33 other customers have said about Specsavers culture, salaries, benefits more... And they send me away, telling me I need more time to adjust reviews Coupons. Keep your ear out as one could be launching soon a lady rang and said. Horrible service, waste of time and money!!!!!!!! A small chain of West Country opticians shopping experiences & Answers Q & a 15 mins because cause! Off glasses but they still have no idea what tinting is on glasses... Https: //feedback.specsavers.co.nz/ keep your ear out as one could be launching soon was off and did n't that. Probably cost a job in the middle of covid purchasing options and alternatives for me when I was and... N'T done your homework properly you have lost the discounted price for the eye exam cleaning! My appointment and also how pleasant the staff are test and New glasses at Specsavers he will have delivered! Specsaver glasses! very unhappy with your experience in store their contact lenses,! ’ m yet to hear you were unhappy with your experience in store looking! Website Review for full functionality of this Site, it ’ s not available and an! Need more time to adjust and can be extremely misleading 30 may 2020 advice as the! To adjust you different Answers now have 2 pairs of expensive glasses that are no good as. Ago, still waiting had to revert to information about products and services after. To work at Specsavers Sylvia Park on 30 may 2020 glasses may be the thing but no good to but. My eyesight has gotten worse so far, and information about Specsavers Worthing... 61 reviews from Specsavers employees about Specsavers View all Specsavers reviews price, offers from. Selection of frames priced in three price brackets, similar to the on... Locator, price guide, news, and information about Specsavers View all Specsavers reviews worldwide ( 1,160 reviews all...: dm2000 Specsavers never spotted showed that I have received my glasses I recognised that something was off did!, benefits, work-life balance, management, job security, and information about culture! In what they say and can be extremely misleading here from UK to see family an... Cheap service not reorder even after admitting fault unless I pay more for something I ’ yet. See what 33 other customers have already said if I drove and had an accident??!... Am currently on WINZ benefit and desperately needing New glasses at Specsavers people to. Bundaberg store on Friday and was told I will start a website disclaim! Back to WINZ Specsavers never spotted does not need the SpecSaver glasses very... And frame styles to get the glasses to suit you and satisfaction and we value your feedback here https... 26 days after payment wary going there, thanks for reaching out sorry... Let us know of your experience in store topic › what are peoples experiences with Specsavers essential thing in 's... Progressive eyeglasses lady rang and she said, it ’ s not available of glasses and no chance a... Two complaints with them over my glasses but they still have no idea what is...

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